Shipping Destinations
7StarsFragrances.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories and APO/FPO/DPO addresses. Please be aware that orders could arrive in multiple packages.
FREE Shipping Promotions
Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. To qualify for free ground shipping, the order sub-total must be $59 or more after all discounts are applied. Sub-total does not include tax or shipping fees. Free shipping offer only applies to orders shipped in the contiguous United States.
FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Territories, APO/FPO/DPO addresses and oversized packages.
Shipping Methods, Costs, and Delivery Times *, **
| Standard $8.95 |
Estimated Delivery Within 3 to 8 business days |
| Expedited $19.95 |
Estimated Delivery Within 3 to 7 business days |
| Premium $29.95 |
Estimated Delivery Within 2 to 3 business days |
*All shipping charges include handling, order processing, item selection, packaging and transportation of items.
**Total delivery time includes processing and carrier transit time. Business days do not include Saturdays, Sundays, or Holidays.
Standard
Our Standard Shipping combines the capabilities of UPS, USPS, and several regional carriers to deliver packages to you more efficiently.
This allows packages to arrive on Saturday as well as any other business day. Tracking is available through our website or your confirmation or shipment emails.
This shipping method is available for shipments to the contiguous U/S states, Alaska, Hawaii, U/S Territories, APO/FPO /DPO addresses. Shipping outside the contiguous U/S states may experience longer transit times.
Hazardous Materials
Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.
All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories or APO/ FPO/DPO addresses.
Worldwide Shipping
Our worldwide shipping is a flat rate of USA $30.00 per item.
Arrives in 4-12 business days with tracking.
Please note, most orders arrive duty-free, however you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these fees.
International orders must be shipped to the cardholders billing address Only. A copy of your credit card statement billing address must be uploaded to our site in order to process the transaction and to verify identity.
Your order may require a signature release upon delivery.
Order cancellations/edits/damages:
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If you would like to edit or cancel an order, our customer service team must be notified within 1 hours of when the order was placed. If the order is placed outside of business hours, please notify customer service as soon as possible and the order will be adjusted in the first hours of the next business day. After the 1-hour window, we will not be able to cancel or make edits to the order.
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We are not responsible for shipping addresses that are entered incorrectly at check out. If an address is entered incorrectly at checkout, customer service must be notified within the 1-hour window to make the corrections. After the 1-hour window, we will not be able to cancel or make edits to the order and we will not be able to submit a refund for the error.
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If your order has arrived damaged, please contact customer service within 48 Hours. You must keep the damaged items until our customer service team has filed a claim with the carrier, if you dispose of the item, we will not be able to honor the claim.
Additional Information
Your package will be shipped Monday through Friday from 9:00 a.m. to 5:00 p.m. EST (except U.S.holidays). If your item(s) is/are unavailable, you will be notified via E-Mail.
All deliveries are subject to the carrier's Terms & Conditions.
(NOTE: Certain circumstances and weather conditions may delay shipping)
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Expedited and Premium
This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Orders are typically processed for shipment in 1 to 2 business days.
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Shipping Restrictions
Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.
All order containing hazardous materials or aerosols spray bottles have restrictions and are delivered by ground service only.
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Order Tracking
Once your order is shipped you will receive an email confirmation with a tracking number and the instructions to track your order online.
